Problem
Redesigned End User Hompeage - Desktop
Engagement rates for cyber security training are low industry wide. When users are sent learning content from the MyCompliance platform, they will receive an email notification with a link to log into the platform to complete. There were several problems with this:
- Users could be suspicious of clicking a link in the email, even if it appeared to be genuine
- Admins have the choice to stagger their emails, and choose the time that they send, which can increase suspicion if the email is sent outside of normal working hours
- Users may open the email during a busy task and forget about it