The legacy member's module was a core BRS product that allows member golfers to make online bookings at their golf club. Since its launch in 2004 it has allowed golf clubs to move away from over the phone or in person bookings for casual and competition play.
The legacy BRS Members module was not built with modern UI/UX principles in mind so the redesign was an opportunity to deliver a product that feels more intuitive to use.It was not responsive despite 70% of the traffic coming from Mobile and Tablet devices.
As we were largely replicating existing functionality, we kickstarted the design process with some basic wireframes and then built out the new front end of the product using bootstrap/vue.js. We wanted to get the product in the hands of users as early as possible as it is one of the companys core products.
The initial product did not have much visual design imput aside from some of the brand colours, with the developers mainly relying on basic bootstrap styling.
We beta tested with 10 clubs for initial feedback. We used a combination of user interviews, surveys and FullStory to gather feedback.
From our findings we made the following decisions: